Shipping and Return Policy

Shipping Policies and Shipping Rates

What shipping method do you use?

For orders placed in the USA you can choose between USPS Priority Mail with delivery confirmation, and Express Mail. Any order over $100 will be shipped insured with a signature required. For international orders, you may choose between USPS Global Express and Priority mail.

How much will shipping cost if shipping within the USA?

We use the following price table to determine shipping costs when placing an order. Note: This is for USA shipping only. For international shipping, see the section below.

USA - PRIORITY MAIL SHIPPING RATES (USPS)
ORDER TOTAL SHIPPING COST
$.01 - $100.00 $ 8.00
$100.01 - $200.00 $13.00
$200.01 - $300.00 $16.00
$300.01 +++ $19.00

USA - EXPRESS MAIL SHIPPING RATES (USPS)
ORDER TOTAL SHIPPING COST
$.01 - $200.00 $35
$200.01 ++ $40

When will you ship my order?

Most orders that don't require any soldering will ship within 1-2 business days. Prewired assemblies will ship between 3 and 4 weeks from the date your order was submitted although they might ship sooner. Prewired components such as midrange controls, varitone controls etc. will generally ship within 1 wek.

Do you ship internationally?

Yes, but we reserve the right to refuse to process certain international orders based on a perceived risk. We will contact you if we have questions about your order.

Which international shipping methods do you use ?

If shipping to Canada, you may select between either USPS Global Priority, or Global Express mail. If shipping to any other country besides USA and Canda and the order is greater than$200 then we will ship only via Global Express, but If the order is greater than$200 you can use either Global Priority or Global Express. Global express is more expensive, but it is the only shipping method which provides for both tracking and insurance.

Can you claim my package has a lower value than it really does?

Sorry, we cannot do this since this amounts to customs fraud and is highly illegal.

How much will shipping cost when shipping Internationally?

We use the following price table to determine shipping costs when placing an order.

CANADA - GLOBAL PRIORITY MAIL SHIPPING RATES (USPS)
ORDER TOTAL SHIPPING COST
$.01 - $75.00 $21
$75.01 - $100.00 $28
$100.01 - $300.00 $36
$300.01 ++ $40

CANADA - GLOBAL EXPRESS MAIL SHIPPING RATES (USPS)
ORDER TOTAL SHIPPING COST
$.01 - $100.00 $40
$100.01 - $300.00 $45
$300.01 ++ $47

INTERNATIONAL (NON-CANADA)
GLOBAL PRIORITY SHIPPING RATES (USPS)
ORDER TOTAL SHIPPING COST
$.01 - $80.00 $25
$80.01 - $200.00 $47
$200.01 - $300.00 $50
$300.01 ++ $53

INTERNATIONAL (NON-CANADA)
GLOBAL
EXPRESS SHIPPING RATES (USPS)
ORDER TOTAL SHIPPING COST
$.01 - $200.00 $49
$200.01 - $300.00 $54
300.01 ++ $59